Showing posts with label waiting in line. Show all posts
Showing posts with label waiting in line. Show all posts

Thursday, February 14, 2008

Surviving the Queue

"Ever been frustrated by the long waiting-room lineup to see a doctor? (I, know -- stupid question)." It was Tom Petty who said, "The waiting is the hardest part." Recommended read: Yes, I Mind Waiting: 10 ways to reduce lineup stress for staff and customers By Jeff Mowatt. 13 February, 2008.