Museums and Mobile – a Huge Opportunity for Digital Visitor Service

Mobile devices represent a significant opportunity for visitor engagement – before, after and during visits. In a major survey done in 2012-2013, the Victoria and Albert Museum in London discovered that almost two thirds of their visitors own a smartphone and bring it with them to the museum, and the majority of survey respondents said they use their phones to “enhance their cultural visits.”

Survey results showed that the use of mobile devices for accessing the V&A website doubled from January 2012 to January 2013, with the “Visit Us” and “What’s On” pages showing the most activity. While it might be easy to think of smartphones as primarily onsite resources, evidence shows that they’re used to support the potential visitors' decision-making process.

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Mobile Libraries Blog And Its Companion Global Facebook Group

The Mobile Libraries Blog Is Located At http://mobile-libraries.blogspot.com/, while The Companion Facebook Group Is Located herr.

The Mobile Libraries Blog Is Devoted To Documenting Any and All Topics Relating To Services Provided By Libraries To Patrons Within Mobile Environments. Library Mobile Services Are Defined As Any And All Library Services That Are Provided Via Mobile Technologies.

The Companion Mobile Libraries Fb Group Is Intended To Primarily Serve As An Interactive Discussion Forum.

The Mobile Libraries Blog FeedBurner Feed Is here.


>>FIRSTS: The Musical Theme Of The Mobile Libraries Blog AND Fb Group Is
'Take Five' By The Dave Brubeck Quartet And The Artist-In-Residence For The Mobile Libraries Group Is Alexander Calder<<