By Roz Warren
I've worked behind the circulation desk at a suburban Philadelphia public library for over a decade and I'm happy to report that most of our patrons are pleasant, reasonable people who are a joy to deal with. And then there are the others:
The mother who admonishes her kids, at the top of her lungs, "Be quiet, you little turds. This is a library!"
The man who refuses to pay the overdue fine for returning a DVD late because he didn't enjoy watching it.
More HERE.
(I've HEARD the screaming mom myself recently - as in within the last month - who is WAY louder than whatever noise her kid was making.)
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