Albany Public Library is gearing up for a comprehensive Customer Service and Library Usage Study and has issued a Request for Proposal (RFP) seeking project proposals from qualified vendors. APL’s Board of Trustees unanimously approved issuing the RFP at its October meeting. The RFP was officially issued Dec. 19 and project proposals are due Jan. 18. The full RFP can be viewed here [PDF].
Library leaders expect the Customer Service and Library Usage Study to yield important data and analysis that will help them make decisions about several critical projects.
http://www.albanypubliclibrary.org/news/?p=439
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